Policy and Terms 

• You may place your orders 24 hours a day using this on-line catalog system.
• Orders placed before 12:00pm (cst) are processed on same business day.
• Orders placed after 12:00pm (cst) are processed on next business day.
• You may order by phone during business hours at the following numbers.

• CMS makes regular deliveries of supplies, glass and moulding.
• Orders under $50.00 are subject to a $10.00 delivery charge.
• Please ask your customer service representative about delivery service in your area.

• Chop orders and matboard orders are shipped within 24 hours of receipt.
• Footage orders are shipped within 48 hours of receipt.
• Orders delivered by CMS trucks must be called in by 2:00pm on the day prior to delivery.
• Orders called in after 2:00pm are not guaranteed next day delivery.
• FedEx shipments are subject to packing charges.

• Orders will receive a 2% discount when paid in cash at time of order. (unless paid with credit card)
• Items already discounted may not qualify for the cash and carry discount.
• A one-hour notice is required for pick-up orders.
• Joined frames will be available for pick-up the following business day.
• 436 Industrial Lane - Birmingham, AL. 35211

• Prior authorization is required to return merchandise for credit.
• All claims of shortage or defects must be made within 10 days from receipt of goods and include invoice number and date.
• We are unable to issue a credit for any size, stock number or quantity difference unless is varies from the original packing list.
• Please give the name of your account and account number when ordering.
• Merchandise returned for credit (not our error) is subject to a restocking fee and any transportation charges involved.
• Please inspect merchandise upon receipt for any defects, damage, or size errors prior to joining or altering merchandise.
• We do not accept returns on joined frames, cut mats, or any altered merchandise.

• To establish credit with us, please fill out our Credit Application which is available on our website at www.cashmoulding.net.
• You may also request a credit application via email from one of our customer service representatives. by calling 1-800-231-1972 ext 3.

• On open accounts, we offer a 2% cash discount on invoices paid within 10 days.
• All discounts are subject to being current and paying within terms.
• Payments are net 30 days for all accounts not taking advantage of cash discounts.

Please note the following:

•  Cash discounts are not available for payments made via credit cards.
•  A finance charge of 1 1/2 percent per month will be added to all past due accounts.

•  We accept American Express, Visa and MasterCard and Discover. Please remember credit card orders do not qualify for cash discounts.